Xfinity scam still circulating
Posted: Friday 26 April 2024 12:21 pm
If the email does NOT come from xfinity.com it’s fraud. If you have questions, call xfinity at 800-xfinity [800-934-6489].
If you are told you need to pay and have the xfinity app, use that. Xfinity will not request a specific payment method such as merchant gift cards, wire transfer, PayPal, Venmo, or Zelle®..
The victim received emails from a fraudulent account posing as Xfinity. The email wanted her to "verify" credit account information. She checked the email and found it did not come from Xfinity, but a spoof email. She then tried to access her Wells Fargo account and found the two-factor authentication was disabled and her PIN was not available. She advised she was working with her bank and Xfinity to protect her information and there has not been any loss at this point.
If you are told you need to pay and have the xfinity app, use that. Xfinity will not request a specific payment method such as merchant gift cards, wire transfer, PayPal, Venmo, or Zelle®..
The victim received emails from a fraudulent account posing as Xfinity. The email wanted her to "verify" credit account information. She checked the email and found it did not come from Xfinity, but a spoof email. She then tried to access her Wells Fargo account and found the two-factor authentication was disabled and her PIN was not available. She advised she was working with her bank and Xfinity to protect her information and there has not been any loss at this point.